The VIP Room Code of Conduct is guidance for your visit to SkyCity Adelaide’s VIP areas and have been established for the safety of VIP Room Members and Guests. SkyCity Adelaide reserves the right to amend or alter the Code of Conduct at any time and from time to time without notice.
For the purposes of the Code of Conduct, “SkyCity Adelaide” means SKYCITY Adelaide PTY LTD and includes, where appropriate, the officers, employees, agents, representatives, contractors, and sub-contractors of SKYCITY Adelaide PTY LTD.
- Membership
- VIP membership is by invitation of SkyCity Adelaide only
- VIP membership will be revised on an ongoing basis and regrades will be at the sole discretion of SkyCity Adelaide.
- As a minimum, Members must satisfy regulated requirements for VIP Membership
- Privileges & Benefits
- VIP Room privileges and benefits may vary between membership tier levels and these benefits may be changed at the sole discretion of SkyCity Adelaide.
- VIP Room privileges and benefits are personal to the Member and are not transferable.
- VIP Room membership and privileges may be cancelled at any time at the sole discretion of SkyCity Adelaide.
- VIP Room Dress Code
- VIP Members and their guests are required to adhere to a strict neat and tidy standard of dress at all times. Please refer to Dress Code Guidelines for further information. For the comfort and safety of our guests SkyCity Adelaide reserves the right to refuse entry.
- All backpacks and large bags are to be stored either at the Concierge cloakroom or in the VIP storage cupboard before accessing The VIP Room.
- VIP Room Access
- Entry to The VIP Room (Opal Room, Grange Room, BLACK Room) is restricted to members holding a valid GOLD, PLATINUM or BLACK membership or via invitation from the SkyCity Adelaide.
- GOLD, PLATINUM and BLACK members are welcome to invite 1 guest to join them in the VIP Room. Guests must be over 18 years of age, present adequate photo identification and are asked to respect the standard regulations of VIP Access.
- The member must be present in the VIP Room at all times with their guest. Should the member leave the premises, the guest must do so also.
- Members must comply with all lawful requests and directions of SkyCity Adelaide while in the VIP Room, such as providing a valid photographic proof of identity.
- All Members seeking entry into the VIP Room must present their membership cards to the staff at the entry desk.
- SkyCity Adelaide management reserves the right to refuse entry to any person (including any member, guest or invitee) at any time to The VIP Room and for any reason at its sole discretion
- For example, SkyCity Adelaide may refuse entry or require you to leave the VIP Room if:
- In its sole and absolute discretion, considers that your conduct is or may be considered dishonest, violent, offensive, disruptive and/or intimidating to patrons or staff; or
- It believes that you may be engaged in the activity of lending money for profit, or believes that you have been or may have been interfering with, or misusing equipment or property; or
- You misuse your GOLD, PLATINUM or BLACK cards (for example, handing your card to others to use); or
- It considers you to be intoxicated; or
- You breach the rules of any game played in SkyCity Adelaide, including playing more than 1 Electronic Gaming Machine at any one time, removing a Reserve sign from a machine; or
- You abuse the complimentary privileges offered in The VIP Room; or
- It is considered you may be suffering from gambling related harm; or
- Your conduct may, in the sole and absolute discretion of SkyCity Adelaide, bring SkyCity Adelaide into disrepute.
- Host Responsibility and Liability
- SkyCity Adelaide is committed to being a responsible host by ensuring the responsible service of alcohol and provision of gambling related products.
- Subject to law, SkyCity Adelaide accepts no responsibility for any injury, death, damage, or any other loss whatsoever incurred by any person (including a GOLD, PLATINUM or BLACK member or guest, or an invitee), either directly or indirectly and as a result of any act or omission of relating to or arising out of your visit to the VIP Room, and you release and discharge from any such liability, damage or loss.
- General
- SkyCity Adelaide is committed to providing an environment that is fun, safe and for the enjoyment of all VIP Room members. Should any member or member’s guest act in a manner that impacts negatively on the VIP Room or the members within, this may result in the suspension or cancellation of the member’s membership and associated benefits.
- First use of a card by a member and their signing of a card means that the member has read and understood the code of conduct and accepts them and confirms their eligibility for members, as amended from time to time. The member further agrees to immediately advise SkyCity Adelaide of any change of address and other details provided by the member on the application for membership to the programme.
- Signature of the membership card is required in order to take advantage of the benefits on offer to VIP Room members
- Only packaged, non-alcoholic drinks are to leave the VIP room. Please note anything alcoholic or in a glass must be consumed within The VIP Room.
- To ensure all active gaming players are given courtesy and privacy, please deter from watching members game and to not stand behind players
Terms & Conditions