SkyCity Adelaide
North Terrace, Adelaide
GPO Box 1918
Adelaide
SA 5001
Australia
Ph: +61 8 8212 2811
Fax: +61 8 8218 4150
We value your feedback
Your feedback is important to us. We value and appreciate receiving your compliments, suggestions or complaints so that we can continuously improve our services. If you are satisfied with the service you have received from us, please let us know. It helps us to know that we are delivering our services effectively and provides us with an opportunity to recognise staff that provide high quality service. Equally, if something has gone wrong, we want to know. So if you have any suggestions, compliments, queries or complaints please do not hesitate to contact us by Email on:
customerfeedback@skycityadelaide.com.au
If you are contacting us about a complaint please tell us what has happened and how we can resolve matters. If you have any documents or correspondence that will help us understand your complaint, please attach them to the email.
When we receive your complaint, we will:
- acknowledge your complaint within 1-2 working days;
- gather and evaluate information about your complaint; and
- respond to you within 20 working days.
We look forward to receiving your feedback.
