Frequently Asked Questions
Check-in + Check-out
Check-in is from 3:00pm and check-out before 11:00am. Should you require an early check-in or a late checkout, please call one of our Luxury Experts on (8) 7077 3588.
Eos is easily accessible via Adelaide’s range of public transport modes and connected to the new Wilson Festival Carpark, for seamless parking options. For more information visit: Arriving to the hotel
Valet parking is available at a cost of $55.00 per vehicle per day via our Eos Valet Team. Enter the Eos driveway via Festival Drive; maximum height restriction of 2.2m.
Self-parking is available on B3, B4 & B5 levels of Wilson Festival Carpark (additional costs apply). Enter carpark via Festival Drive; maximum height restriction of 2.2m.
PhotographyGuest experience, comfort & privacy is always front of mind for us here at Eos by SkyCity. With that in mind, the use of professional camera equipment in and around public spaces is not permitted, without the prior written approval of hotel management.
For any queries relating to commercial, promotional or wedding photography, please contact the team via: email@example.com
Swimming Pool + Spa Pool
The Eos Leisure Deck is open from 5am to 10pm daily. Access for Eos Hotel guests is complimentary.
Our state-of-the-art Gymansium is open from 5am to 10pm daily.
Eos Spa + Wellness
Dining at Eos by SkyCity
We provide a range of amenities, to ensure a comfortable stay for our littlest of guests. To request from our range of Stokke high chairs, BabyBjorn bouncers and more, please call one of our Luxury Experts on (8) 7077 3588.
Eos by SkyCity is a destination that has been thoughtfully designed for the pleasure seekers. We encourage all guests to keep a standard minimum dress code of ‘smart casual’ at all times during their stay.
For reservations of five or more of our luxurious rooms & suites, please email our dedicated Groups Team via: firstname.lastname@example.org
Experience extraordinary business travel. Contact the team today for the best in corporate rates and rewards: email@example.com
Media + Partnerships
We welcome requests to share Eos by SkyCity’s story and the extraordinary moments that we curate. Please complete the enquiry form and our team will be in contact shortly.
Eos by SkyCity does not feature a business centre, though we offer free Wi-Fi throughout and printing/copying can be accommodated by the team where required.
Baggage storage can be arranged pre and post check-out at the concierge’s desk without charge.
Eos at Home
Experience extraordinary at home, with a curated selection of our favourite Eos pieces: SHOP NOW
In collaboration with local artisan producers, we have curated a range of distinctive South Australian products for you to indulge. If you would like all, or any part of your mini bar removed from your room before you check in please let us know via email.
A $200.00 pre-authorisation will be collected on arrival for all room types, which can be used to cover incidentals incurred on your final account. The timeframe for release can vary between financial institutions, with an average release time of 7 – 10 business days. Please note: a $500 pre-authorisation applies for cash bonds.