Frequently Asked Questions

Booking T&Cs

When submitting a booking or purchase from, you accept the terms and conditions set out here


Our prime location in the heart of the city and within the iconic Riverbank Precinct, is your springboard to the very best of Adelaide.

Check-in + Check-out

Check-in is from 3:00pm and check-out before 11:00am. Should you require an early check-in or a late checkout, please call one of our Luxury Experts on (8) 7077 3588.

Getting here

Eos is easily accessible via Adelaide’s range of public transport modes and connected to the new Wilson Festival Carpark, for seamless parking options. For more information visit: Arriving to the hotel


Valet Parking
Valet parking is available at a cost of $55.00 per vehicle per day via our Eos Valet Team. Enter the Eos driveway via Festival Drive; maximum height restriction of 2.2m.

Self Parking
Self-parking is available on B3, B4 & B5 levels of Wilson Festival Carpark (additional costs apply). Enter carpark via Festival Drive; maximum height restriction of 2.2m.


Guest experience, comfort & privacy is always front of mind for us here at Eos by SkyCity. With that in mind, the use of professional camera equipment in and around public spaces is not permitted, without the prior written approval of hotel management.

For any queries relating to commercial, promotional or wedding photography, please contact the team via:

Swimming Pool + Spa Pool

The Eos Leisure Deck is open from 5am to 10pm daily. Access for Eos Hotel guests is complimentary.



Our state-of-the-art Gymansium is open from 5am to 10pm daily.

Eos Spa + Wellness 

Eos Spa + Wellness is open from 9am to 7pm, Friday to Wednesday (closed Thursdays). Our Eucalyptus Steam Room + Cedarwood Sauna is open from 9am to 7pm daily. Advance treatment reservations strongly recommended: BOOK NOW

Dining at Eos by SkyCity

With unique 10 Bars & Restaurants on offer across the SkyCity precinct, there is something for every taste. Advance reservations are strongly recommended: BOOK NOW


Breakfast is available to be enjoyed at iTL each morning, from 7:00am to 10:30am (additional costs apply): Menu

Smoking Policy

Eos by SkyCity is a 100% smoke-free property, including the use of e-cigarettes. Failure to comply may result in a financial penalty.


We provide a range of amenities, to ensure a comfortable stay for our littlest of guests. To request from our range of Stokke high chairs, BabyBjorn bouncers and more, please call one of our Luxury Experts on (8) 7077 3588.


Dress code

Eos by SkyCity is a destination that has been thoughtfully designed for the pleasure seekers. We encourage all guests to keep a standard minimum dress code of ‘smart casual’ at all times during their stay.


Group Bookings

For reservations of five or more of our luxurious rooms & suites, please email our dedicated Groups Team via:

Corporate Bookings

Experience extraordinary business travel. Contact the team today for the best in corporate rates and rewards: 


Media + Partnerships

We welcome requests to share Eos by SkyCity’s story and the extraordinary moments that we curate. Please complete the enquiry form and our team will be in contact shortly. 

Business Centre

Eos by SkyCity does not feature a business centre, though we offer free Wi-Fi throughout and printing/copying can be accommodated by the team where required.

Bag Storage

Baggage storage can be arranged pre and post check-out at the concierge’s desk without charge.

Eos at Home

Experience extraordinary at home, with a curated selection of our favourite Eos pieces: SHOP NOW

Mini Bar

In collaboration with local artisan producers, we have curated a range of distinctive South Australian products for you to indulge. If you would like all, or any part of your mini bar removed from your room before you check in please let us know via email.


A $200.00 pre-authorisation will be collected on arrival for all room types, which can be used to cover incidentals incurred on your final account. The timeframe for release can vary between financial institutions, with an average release time of 7 – 10 business days. Please note: a $500 pre-authorisation applies for cash bonds.

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