The Host Responsibility department is dedicated to ensuring that SkyCity Adelaide is a safe and enjoyable entertainment destination for all our customers. For those customers who may be experiencing some difficulties, there are many safer gambling initiatives available.
Pre Commitment
SkyCity Adelaide encourages our guests to use our pre-commitment program. This allows customers to set individual limits to help them manage their gaming on both Gaming Machines and automated Table Games.
Customers may limit:
- The amount of money that they wish to spend.
- The amount of time that they wish to play at the venue.
- The amount of visits they wish to make per week.
Our staff are available to assist customers with setting up personal pre-commitment agreements.
Facilitating help through Service providers
Our commitment to safer gambling enables the Host Responsibility Team to build a close working relationship with Gambling Help Services throughout South Australia. The Host Responsibility department are available to support any customer who decides to seek help through these services. Please look through our list of providers on our ‘further assistance’ page. Help is free and confidential.
Venue based exclusion program
Exclusion options are available to allow a person to take a break and are encouraged if someone is struggling with gambling; options can be discussed with a Host responsibility Coordinator at any time.
Bar yourself from gambling
If you want to take a break from gambling, Host Responsibility or Consumer and Business Services can help you put a barring order in place for you.
Complete the two-minute form to bar yourself from:
- specific gambling providers
- products or services such as specific pubs and clubs with gambling machines
- specific activities such as betting on racing, sport and lotteries (including online).
- For help completing the form, speak with any SkyCity team member, or, contact the CBS barring team on 131 882 (option 0) during business hours.